Custom Slideshow Refunds Policy

Custom slideshow refunds are only possible if your order has not been started. Generally, all orders are started the day after receiving your payment or deposit unless a rush service is required. All rush service request is started as soon as we receive your images, song selections, payment, and any other special request or additions. After that point due to the nature of our custom products and services, we do not offer refunds. The customer has thirty days from the receipt of their order to contact DVD Presentations with problems or concerns. If an error is made by DVD Presentations, we will correct it if possible. We are unable to process corrections after thirty days.

Please refer our Personal DVD slideshows to others who you know may be needing our services. You can do this a number of ways: Using the social media icons at the top or bottom of this page, thru word of mouth and by informing persons who have seen your completed production. For your referrals that have a production done by us, you will receive a $10.00 gift certificate. This gift certificate can be used for any of our services. One gift certificate per person. Thank you for your referral in advance!